Contact Us

You have a question which you cannot find in the section FAQs & Help ? Contact us directly ! You will find here the addresses of several services offered.

To allow us to process your request faster, please advise us of the subject of your email and indicate your coordinates (First Name, Last name, address, customer number).



Contact customer service - click here
You would like get information about your current order, exchange a product or verify an invoice, in a timely fashion...? Get in touch with our Yves Rocher customer service department: click on the above address, specify the subject of your message and enter your contact details (name, address, customer number), we will process your request and respond quickly. You can also reach us by phone Monday-Saturday, from 8am to 8pm on 0800 083 3718.

Beauty advice - click here
You wish to obtain additional advice on how to use a cream, a lotion, or our make-up products...?
Click on the address above: a cosmetician will answer your questions and will be able to recommend beauty products based on your needs.


Employment Opportunities at Yves Rocher - click here


Yves Rocher and Nature - click here
Because for the last 50 years, nature has been the inspiration for his botanical beauty products, Yves Rocher puts the protection of nature and of the environment at the top of his list of priorities. If you want to know more about this constant commitment, click on the link and write to us!


Tell us what you think - click here
At Yves Rocher, your opinion is important to us. Please share your thoughts and tell us about your shopping experience.

Press contact

HY PR - Arnaud Boscher - arnaud.boscher@yrnet.com
Please only use this email address if you are a media organisation interested in publishing material about Yves Rocher. Other enquiries should go to Contact customer service - click here