CONTACT US

You have a question which you cannot find in the "FAQs" section? Contact us directly ! You will find here the addresses of several services offered. To allow us to process your request faster, please advise us of the subject of your email and indicate your details (Name, Surname, address, customer number).



You already are an Yves Rocher customer (mail order, telephone or internet)

You have a request, you would like to get information about your current order, exchange a product, modify your details... ? Contact our Yves Rocher Customer Service by clicking here. Specify the subject of your message and enter your contact details (Surname, Name, address, customer number…), we will then be able to treat your request quickly .
You can also contact us by telephone on 0870 049 2222 (Monday-Saturday 8am to 8pm).


You need beauty advice

Would you like additional tips on how to use a cream, lotion or make-up? Click on the above address to contact our beauty advisor who will provide you with a personalised answer to your question and information on the beauty products best suited to your needs. Please know that we do listen to your comments, so do not hesitate to discuss any product idea or suggestion you might have!


You wish to make a job application at Yves Rocher

Are you interested in joining the Yves Rocher team? Enjoy exciting professional challenges!
You can send your application to the above address. Our human resources team promises to give it careful consideration and to send you a response as soon as possible.


You would like to know more about the brand's commitments

Because for over 50 years, nature has been the inspiration for his botanical beauty products, Yves Rocher puts the protection of nature and the environment at the top of his list of priorities. If you want to know more about this constant commitment and on the Yves Rocher foundation, click here! If you would like to know more about the Yves Rocher Brand click here.